This policy (and our specific and additional privacy provisions) may be amended by Melbourne Rebels from time to time.
a. Melbourne Rebels collects personal information primarily during the course of providing you with services, and when you:
i. request services be provided to you;
ii. purchase tickets for Melbourne Rebels’ matches;
iii. enter into competitions and promotions;
iv. subscribe to, or seek to be registered in or for, Melbourne Rebels membership programmes or newsletters; and
v. access Melbourne Rebels website.
b. We most commonly collect personal information in relation to rugby participants (both paid and unpaid), including without limitation players, officials, members, ticket purchasers, spectators, supporters, subscribers to our membership programmes, newsletters and promotional offers, and other persons.
c. The types of personal information we may collect depends on the purpose for which it has been collected, but may include your name, address, email address, telephone number, playing history, purchasing preferences and financial details, among other things.
d. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it, or these things will be obvious when we collect the information.
2. USE AND DISCLOSURE
a. We use personal information about you for the following primary purposes:
i. registration, selection and insurance purposes;
ii. provision of rugby activities and rugby-related services;
iii. assessing the level of interest in the game of Rugby Union; and
iv. provision of Melbourne Rebels and rugby-related information, materials and promotional opportunities by the Melbourne Rebels to you.
b. When you visit our website, Melbourne Rebels may record anonymous information which tells us about visitors to our website but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of our website are most commonly accessed to help us gauge the usage of our website. We may also use “cookies”. These are small pieces of information that allow an organisation to track the websites browsed by a person and customise website information to that person’s requirements and interests. You may be able to adjust your internet browser to disable cookies. If you do so, you may not be able to access some areas of our website or take advantage of the improved functionalities that cookies enable.
c. The security of your personal information is very important to us, and we are committed to protecting the information that we collect. We have security measures in place at our facilities to protect against the loss, misuse or alteration of information that Melbourne Rebels has collected from you at our website. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, Melbourne Rebels cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
d. We may use your personal information for direct marketing where it is impracticable for us to obtain your prior written consent. When we do so, however, we will provide an express option for you to decline receiving any further marketing communications from us. Notwithstanding this, we will only send you promotional emails if you have elected to receive them or if they are in response to an email we have received from you.
e. We may from time to time disclose your personal information to our service providers, agents and contractors to help us provide and market services to you. For example, we use third parties to provide credit card payment gateway services on our website. If you pay for services via our website we will provide certain financial details to third parties to provide this service. If we disclose information to third parties, we generally require these parties to protect your information in the same way we do.
f. We may also:
i. disclose your information to our affiliates (including without limitation Australian Rugby Union Ltd) to enable them to administer the game of Rugby Union and provide rugby activities and rugby-related services; and
ii. unless you inform us otherwise, disclose your information to our sponsors and partners to enable them to provide you with information, materials and promotional opportunities.
g. We reserve the right to share your personal information with third parties if we believe such action is necessary in order to:
i. conform with the requirements of the law or to comply with legal process served upon us;
ii. protect or defend our legal rights or property, or
iii. investigate, prevent or take action regarding illegal activities, suspected fraud, or violations of the terms and conditions of using Melbourne Rebels’ website.
3. DATA QUALITY AND SECURITY
a. Melbourne Rebels will also take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. However, as the internet is not a secure environment any information you send us via that method is sent at your own risk.
b. Our website may contain links which enable you to access other websites. We are not responsible for the content or privacy practices of those sites.
c. We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed and if we are no longer obliged at law to retain that information.
4. ACCESS, CORRECTION AND INQUIRIES
a. Melbourne Rebels will take reasonable steps to make sure that the personal information we hold on you is accurate, complete and up-to-date. If you think that any information we hold about you is inaccurate, please contact us.
b. In some circumstances you may gain access to the personal information which Melbourne Rebels (or third parties) hold on you. If you wish to know what sort of personal information Melbourne Rebels holds in relation to you, for what purposes it is held, and how we collect, hold, use and disclose that information, please contact us. In situations where we have provided your information to third parties, you may also contact us to obtain or verify that information. Before supplying any personal information to you we must be reasonably satisfied as to your identity (for example, by having sighted a copy of your driver’s licence). Melbourne Rebels is not under any obligation to provide personal information to you where we are not required to do so under the National Privacy Principals or otherwise at law.
c. All correction and access requests should be placed in writing and should set out as much information as you can about the information you seek, in order to help us retrieve it. We may charge an access fee to cover our costs of supplying personal information to you.
e. If you have any queries or concerns about personal information which we may hold in relation to you, or our approach to privacy generally, please contact us:
The Privacy Officer
Melbourne Rebels Rugby Union Ltd
PO Box 29
Parkville VIC 3052
Phone: +61 3 9221 0700
Fax: +61 3 9923 6305